Privacy Policy

Privacy Policy


Based on your description, www.ayurvedam4you.com is a platform that lists and connects users with Ayurveda professionals and businesses. This means you are a "Data Fiduciary" under India's Digital Personal Data Protection Act (DPDP Act), 2023, and you must handle sensitive personal data, specifically health information, with a high degree of care.

Here is a comprehensive Privacy Policy document drafted for your website, incorporating the key principles of the DPDP Act and best practices for a health-related platform in India.


Introduction

This Privacy Policy explains how www.ayurvedam4you.com ("the Website," "we," "us," or "our") collects, uses, protects, and shares your personal data. We are a digital platform that serves as a directory and facilitator, showcasing the services of Ayurveda doctors, hospitals, manufacturers, and specialized treatment providers ("Associates"). Our purpose is to help you find the right provider for your specific needs and, with your consent, connect you with them.

We are committed to protecting your privacy and handling your personal data in a secure and transparent manner, in compliance with the Digital Personal Data Protection Act (DPDP Act), 2023, and all other applicable laws in India.

By using our Website, you ("User" or "you") agree to the terms of this Privacy Policy. If you do not agree with this policy, please do not use our services.


Information We Collect


We collect personal data to provide our services and facilitate your connection with our Associates. The types of data we collect include:

  • Information You Provide to Us:
  • When you submit an inquiry, fill out a contact form, or use our services, you may provide us with the following:

    • Identity and Contact Data:
    • Name, email address, phone number, and physical address.
    • Sensitive Personal Data:
    • This includes information related to your health, which is necessary for us to understand your requirements and connect you with the appropriate Associate. This may include:
      • Details of your health condition or symptoms.
      • The specific Ayurvedic treatment or product you are seeking.
      • Any other health-related information you voluntarily provide in your query.

  • Information We Collect Automatically:

  • As you browse our website, we may automatically collect certain non-personal data, such as:
    • Your device's IP address.
    • Browser type and operating system.
    • Pages you visit on our site, time spent on those pages, and your navigation path.
    • Referral sources (the website you came from).
    • Information collected through cookies and other tracking technologies.

Consent

Under the DPDP Act, your consent must be free, specific, informed, unconditional, and unambiguous.

  • We will obtain your explicit consent before collecting and processing any sensitive personal data (e.g., health information).
  • When you submit an inquiry that includes health details, you will be required to give a clear affirmative action (e.g., ticking a checkbox) to signify your agreement for us to process this data and share it with our Associates.
  • You have the right to withdraw your consent at any time. If you withdraw consent, we may not be able to continue providing certain services to you.

5.Sharing and Disclosure of Your Data

  • We will only share your personal data in the following circumstances:

    • With Your Consent:
    • We will share your personal data, including your health-related information, with the specific Associates you have chosen or who are best suited to your query, but only after obtaining your explicit consent.
    • With Third-Party Service Providers:
    • We may use third-party companies to perform services on our behalf, such as website hosting, data analytics, and email delivery. These providers are bound by contractual obligations to protect your data and use it only for the purposes for which it was disclosed.
    • For Legal and Regulatory Compliance:
    • We may disclose your personal data if required by law, a government authority, or court order to comply with legal obligations, enforce our policies, or protect our rights or the safety of others.

    We will never sell, rent, or lease your personal data to third parties for their own marketing purposes.


    6. Data Security

    We implement reasonable security measures, including technical and organizational safeguards, to protect your personal data from unauthorized access, use, alteration, and disclosure. However, please be aware that no data transmission over the Internet can be guaranteed to be 100% secure. You are responsible for ensuring the confidentiality of any information you share and should take care when submitting sensitive data.


    7. Your Rights

    As a data principal under the DPDP Act, you have the following rights:

    • Right to Access:
    • You can request a summary of your personal data that we hold.
    • Right to Correction and Erasure:
    • You have the right to request the correction of any inaccurate or incomplete data and the erasure of your personal data from our records, subject to legal retention requirements.
    • Right to Withdraw Consent:
    • You can withdraw your consent for us to process your data at any time.
    • Right to Grievance Redressal:
    • If you have any concerns or complaints about our data handling practices, you can contact our Grievance Officer.

    To exercise any of these rights, please contact us at the details provided below.


    8. Data Retention

    We will retain your personal data only for as long as necessary to fulfill the purpose for which it was collected, or as required by law. Once the data is no longer needed, we will securely delete or anonymize it.

    9. Children's Privacy

    Our services are intended for individuals who are 18 years of age or older. We do not knowingly collect personal data from minors. If we become aware that we have collected data from a child without parental consent, we will take immediate steps to delete it.

    10. Changes to This Privacy Policy

    We may update this Privacy Policy from time to time. The revised policy will be posted on this page with an updated "Effective Date." We encourage you to review this policy periodically to stay informed about how we are protecting your data.

    11. Contact

    If you have any questions, concerns, or grievances regarding this Privacy Policy or our data processing practices, please contact our email:
    mail@ayurvedam4you.com

    WhatsApp